Our Philosophy
Jasmine Capital: The Art of Adaptability
At Jasmine Capital, adaptability is at the core of our approach. Like a dancer fluidly changing direction, we embrace the flexibility to adjust our strategies in response to the evolving market landscape.
Our agility empowers us to implement innovative and dynamic investment strategies, maximizing value not only for our assets but also for the communities we serve and our valued investors. In a constantly shifting industry, Jasmine Capital remains ready to pivot, ensuring lasting success through every market turn.
Jasmine Capital as a Noun
Our Guiding Philosophy
The 25 "Rock Steps" describe the daily behaviors that define our culture.
We call it: THE ROCKSTEP WAY.
These aren’t mere buzzwords, it is who we are, and we are dead serious about behaving in ways that drive a high-performance team. This is The RockStep Way – the core behaviors that drive our culture.
1.
DO THE RIGHT THING, ALWAYS.
Demonstrate an unwavering commitment to doing the right thing in every action you take and in every decision, you make, especially when no one’s looking. Always tell the truth, no matter the consequences. If you make a mistake, own up to it, apologize, and make it right. Be impeccable with your word.
2.
User-Centric
Demonstrate a passion for excellence and take pride in the quality of everything you do. Missing just one detail can have an enormous impact on a project or a report. Pay attention to the details and be a fanatic about accuracy and precision. Have a healthy disdain for mediocrity. Good is not good enough. Always ask yourself, “Is this my best work?” Operate superbly.
3.
BE PUNCTUAL.
Be on time for all appointments, phone calls, and meetings. Five minutes early is on time, and on time is late. Treat deadlines as sacred promises. Pay bills, deliver reports, and meet obligations on time every time. Being punctual and meeting deadlines are powerful ways to demonstrate your trustworthiness.
4.
BE A FANATIC ABOUT RESPONSE TIME
Respond to questions and concerns quickly, whether it’s in person, on the phone, or by e-mail. This includes simply acknowledging that we got the question and we’re “on it,” keeping those involved continuously updated on the status of outstanding issues and confirming when a task has been completed.
5.
PRACTICE BLAMELESS PROBLEM SOLVING.
Demonstrate a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve ourselves and our processes so we don’t make the same mistake twice. Get smarter with every mistake. Learn from every experience.
6.
BE PREPARED.
Do your homework before calls and meetings. Know what you can about others and issues that may be of concern to them so you can be in a position to be proactive. Anticipate scenarios before they arise and be ready to implement your action plans when needed. Preventing issues is always more effective than fixing them.
7.
LISTEN GENEROUSLY.
Listening is more than simply “not speaking.” Give others your undivided attention. Be present and engaged. Quiet the noise in your head and let go of the need to agree or disagree. Suspend your judgment and be curious to know more, rather than jumping to conclusions. Above all, listen to understand.
8.
SPEAK STRAIGHT.
Speak honestly in a way that helps to make progress. Say what you mean, and be willing to ask questions, share ideas, or raise issues that may cause conflict when it’s necessary for team success. Be courageous enough to say what needs to be said. Address issues directly with those who are involved or affected.
9.
HONOR COMMITMENTS.
There’s no better way to earn people’s trust than to be true to your word. Do what you say you’re going to do, when you say you’re going to do it. If a commitment can’t be fulfilled, notify others early and agree on a new deliverable to be honored.
10.
BE RELENTLESS ABOUT IMPROVEMENT.
Continuously re- evaluate every aspect of your job to find ways to improve. Don’t be satisfied with the status quo. “Because we’ve always done it that way” is not a reason. Find ways to get things done better, faster, and more efficiently.
11.
GET CLEAR ON EXPECTATIONS.
Create clarity and avoid misunderstandings by discussing expectations upfront. Set expectations for others and ask when you’re not clear on what they expect of you. End all meetings with clarity about action items, responsibilities, and due dates.
12.
BE EASY TO WORK WITH.
Continuously re- evaluate every aspect of your job to find ways to improve. Don’t be satisfied with the status quo. “Because we’ve always done it that way” is not a reason. Find ways to get things done better, faster, and more efficiently.
13.
“BRING IT” EVERY DAY.
Have a passion for what we do and be fully engaged. Make the most of each day by approaching every task with energy, focus, purpose, and enthusiasm. Work with a sense of urgency to get things done
14.
BE TRANSPARENT.
With appropriate respect for confidentiality, share information freely throughout our organization. Share the good and the bad. The more people know, the better we can collaborate. Learn to ask yourself, “Who else needs to know this?”.
15.
INVEST IN RELATIONSHIPS.
Everything we do is built on trust and trust is built on relationships. Make smart decisions that enhance long-term relationships. Show a deep appreciation even for those with whom we don’t do business. Strong relationships enable us to more successfully work through difficult issues and challenging times.
